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How do customers receive their digital downloads?

When a customer downloads a file(s) through the Download Block, the way the file is delivered is up to you. Free downloads will begin down...

Written by Braden Boothby
Updated over 3 weeks ago

When a customer downloads a file(s) through the Download Block, the way the file is delivered is up to you. Free downloads will begin downloading immediately when the customer clicks the button on your website. Paid downloads will open a payment window. After payment is completed we will email the file to your customer with a unique link just for that customer.

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Paid Downloads

If you are charging for the items, the customer will receive an email with a unique download link just for them containing the file(s) after the successful purchase.

  • Individual files will be downloaded in their original format.

  • Multiple files will be packaged into a ZIP file before download.

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