Let’s get you back to creating!
In general, we always recommend:
Trying again! It could be a temporary hiccup.
Checking that your device and your Universe App are up-to-date.
Make sure your device is not in Low Power Mode.
Ensuring that you are using the same Apple ID to access the app that you used when you first joined Universe.
🌟If you’re still having trouble, please send screenshots of the error(s) you see, and a brief description of what you were attempting to do when receiving the error to [email protected] or in a chat in-app. We will be happy to investigate and troubleshoot the issue with you.