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I Can't Access My Website Through the Universe App

Sorry about the issue you’re experiencing. There may be a number of issues going on if you are unable to access your website through the a...

Written by Braden Boothby
Updated over 3 weeks ago

Sorry about the issue you’re experiencing.

There may be a number of issues going on if you are unable to access your website through the app.

Here are a few troubleshooting steps to try:

  • Check that you're logged in with the same Apple ID you used to create your site

  • Ensure that you have a strong Internet connection

🌟If you’re still having trouble, please send us a screenshot if you see an error message or a brief description of the issues you are experiencing. You can reach us in the Universe App by tapping get help or by emailing [email protected]. We will be happy to investigate and do some additional testing.

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