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What do I do if I haven't received an order I placed from a Univer.se Site?

If you haven't received your order yet, first check your email and junk folder to see if there's an email from [email protected] containin...

Written by Braden Boothby
Updated over 3 weeks ago

If you haven't received your order yet, first check your email and junk folder to see if there's an email from [email protected] containing your order or tracking information.

If there's no email, contact the seller via email receipt. If you're having trouble reaching the seller, you should also check their website for alternative contact methods, such as Instagram, phone, or alternative email addresses.

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If you've contacted the seller with no response, please email us directly at [email protected] with proof that you reached out and the seller's URL.

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