If you deleted a site and need to restore the domain, follow the steps outlined below.
To restore the subscription and domain, you'll first need to create a free .univer.se website. You can create a new website by tapping the white Universe logo at the top of the dashboard. Then, scroll down and choose the last option to Create New Site. When prompted to choose a domain, make sure you pick the free option.
At the moment, a subscription can only be attached to one website. Whenever you delete a site with a paid plan, the features your plan unlocks are still attached to that site.
Once you've created your free website, head over to the Upgrade tab in the app. Below the payment plan pricing is a Redeem Purchase button. If you tap this button, the subscription should then be applied to your new site!
To reattach a deleted domain, please reach out to the Support Team in the app or at [email protected] and we'll be more than happy to connect it!
Ask the Community
Do not worry. You are not alone! Ask other Universe creators how they solved this problem. Visit the community. ✌️