Subscriptions & Billing
By Braden1 author16 articles
Universe Plans & Features BreakdownWe’re excited to introduce our updated range of plans designed to meet your diverse needs, whether you’re just starting out or looking to ...
Upgrade your site planAll Universe websites come with everything you need for a completely custom, professional website. When you’re ready upgrade your site unl...
Universe subscriptions from web.univer.seweb.univer.se does not yet have a section to cancel your subscription directly. However we understand plans change and we are happy to hel...
How do I use a promo code for Pro on the Web Editor?Use a promo code for Universe Pro when upgrading on the web
If you received a promo code for Universe Pro, you're able to apply this code ...
How do I manage my Univer.se Pro Subscription Purchased on the web?Reach out to our Support Team to manage your subscription if you purchased it on the web.
You're now able to purchase Univer.se Pro direct...
I deleted my site. How can I restore the subscription and domain?If you deleted a site and need to restore the domain, follow the steps outlined below.
To restore the subscription and domain, you'll firs...
How To Tell If A Site Has Universe Pro Or NotEasily check if your site is attached to a Universe Pro subscription
To check if your site is Pro:
Tap on the Pro tab in the bottom nav...
Is there a trial period when I upgrade to a paid subscription?Want to try before you buy?
Universe is available to use for free indefinitely. No limits like 7 days to find out if Universe is right for...
How does my Universe subscription work?Universe Pro subscriptions are the full-access tool for everything Universe
Universe uses your iTunes account and the Apple App Store to h...
When do I get charged for my Pro subscription?Your billing period will depend on the subscription duration you choose.
Monthly Subscription
You will be charged immediately for your f...
I have multiple sites - can I have different subscription types?If you are using the iOS app, you can have any combination of subscriptions.
Free, Pro Monthly, Pro Annual, and Domain+ subscriptions can...
I Signed Up for a Second Paid Site and I Was Double-ChargedDon't worry! You didn't get double-charged
💵 Paid Subscriptions Only
The way that Apple manages subscription changes is a bit confusing an...
How do I cancel my Universe subscription?You can turn off renewal for your subscription at anytime. The steps necessary depend on which platform you were using when you purchased ...
What is Univer.se Pro?Our subscription service for access to premium features!
Univer.se Pro is a subscription service that unlocks all of our premium features....
What happens to my site if I cancel my Pro subscription?💵Pro Subscribers Only
When you downgrade your subscription a few things happen. Your site won't be deleted, but:
You lose access to your ...
How do I get a refund for my subscription?Refunds for Site PlansWe do offer prorated refunds for the remaining portion of your site plan if it was purchased or renewed recently.For...